Privacy Policy

INTRODUCTION

Your privacy is important to us, so through this document, we will explain what data we collect from our users, how we use it, and why, among other guidelines. Those over the age of 14 may register themselves as users without the previous consent of their parents, guardians, or legal representatives. In the case of children under the age of 14 or identified as “legally incompetent,” we will always need the consent of their parent, guardian, or legal representative.

For your information, we will never ask for more details than we will actually need for the services required; we will never share it with third parties, except by legal obligation or with your previous authorisation; and we will never use your data for any purpose not previously specified.

As users, you should read this Privacy Policy carefully, on a regular basis, and every time you enter your personal data because this document may have been modified. The provider can change any type of information that may appear on the website to comply with regulations or to update the policy without the obligation to give prior notice or inform users of said obligations, with publication on the website of the provider being sufficient.

DATA CONTROLLER

Identiy LIVEN, S.A.(also, the provider)

Tax identification number (NIF): A59033647

Mailing address: Avda. Alcalde Ramon Escayola 66, 08917, Sant Cugat del Vallès, Barcelona

E-mail dpd@liven.es

Data Protection Officer (DPO): PYMELEGAL, S.L.

DPO Contact: dpd@liven.es

LIVEN, S.A.as the owner of the website, in accordance with Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of individuals with regard to the processing of personal data and on the free movement of such data and other existing regulations on the protection of personal data and by Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary security measures, both technical and organisational, to ensure and protect the confidentiality, integrity, and availability of the data entered.

THE DATA COLLECTION METHODS AND THE DATA THAT WE COLLECT : The data we collect and the methods we use to obtain it are as follows:

  1. Through the contact form: name, email, phone number.

Specially protected data categories are not processed.

THE PURPOSE OF DATA PROCESSING

Your personal data will only be used for the following purposes, after providing your consent for each of the purposes in the corresponding section of the website:

  1. The contact form: to respond to inquiries and/or provide the information required by the user;
  2. Other purposes:
    • To carry out the commercial, administrative, fiscal, and accounting procedures that are required under current legislation;
    • To know your opinion and improve the services provided by the website;
    • To perform an analysis of the usability of the website, through cookies (mentioned in the Cookie Policy);
    • Social networks: the use of social media will be specified in the corresponding section.

The photographs that are posted on the website are the property of LIVEN, S.A.

You can withdraw your consent at any time by sending a letter with the subject “Unsubscribe” to the aforementioned email.

According to the LSSICE, LIVEN, S.A. does not engage in spamming and, therefore, does not send commercial emails that have not been previously requested or authorised by the user. Accordingly, in all the communications you will receive from the provider, the user has the possibility to withdraw their express consent to receive our communications.

We will not process your personal data for any purpose other than those described except for legal obligation or judicial requirement.

You will not be the subject of decisions based on automated processing that will have an effect on your data.

THE LEGITIMACY OF DATA PROCESSING

The legal basis for the processing of your data is the consent you grant at the time of entering your data in the corresponding form to accomplish the purposes, at the moment of ticking the checkbox.

Failure to provide the requested personal data or not accepting this Privacy Policy implies the impossibility of achieving the purposes described above.

In cases where there is a prior contractual relationship between the parties, the legal basis for the development of the administrative, fiscal, accounting and labour obligations that are necessary under the current legislation will be the previous existence of a commercial relationship between the parties. The prospective or commercial offering of products and services is based on the consent that is requested from you and under no circumstances does the withdrawal of this consent have any bearing on the execution of the subscription agreement

DATA RETENTION PERIOD

Your data will be retained for the duration of your commercial relationship with us or until you exercise your right to the cancellation, withdrawal, or limitation of processing. However, we will retain your data for the time required by law in accordance with the applicable provisions.

RECIPIENTS OF DISCLOSURES AND TRANSFERS

LIVEN, S.A. does not perform any transfers or disclosures of data either inside or outside the EU. The provider will only provide information to law enforcement agencies under a court order or legal obligation, without prejudice to the ability to block or cancel your account if there are any indications that the user has committed any crime. The information provided will only be available to the provider at that time.

The information that you provide us this website will be hosted on the LIVEN, S.A., servers, contracted from this company that provides the web hosting service. The processing of the data of the entity is regulated by a data processor contract between the provider and this company.

In addition, the provider uses certain tools to provide the services necessary for the development of its activity, which are able to store your data. These tools are as follows:

Google Analyticsto perform analysis and take measurements of the use that users make of the website through cookies. The information generated and collected by these cookies on use (including IP addresses) will be directly transmitted and archived by Google Inc., a Delaware company located at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, USA (“Google”), on their servers in the United States.

THE RIGHTS OF THE INTERESTED PARTIES

As a user/interested party, you can request to exercise the following rights before LIVEN, S.A.by sending a letter to the postal address in the header or by sending an email to dpd@liven.es, with the subject, “DATA PROTECTION: RIGHTS OF THE AFFECTED” and a photocopy of your ID or any similar legal documentation, as indicated by the law.

Rights:

  • Right of access: allows the interested party to know and obtain information about their personal data subject to processing.
  • Right to rectification:allows the interested party to correct errors and modify data that is inaccurate or incomplete.
  • Right to erasure/to be forgotten: allows inadequate or excessive data to be deleted.
  • Right to object: the right of the interested party to not have their data processed or to stop the processing of the same.
  • Right to restrict processing:involves the flagging of stored personal data in order to limit any future processing, for the exercise or defence of claims.
  • Right to data portability:involves the disclosure of the data undergoing processing to the interested party, so that they can transfer it to another controller without any impediments.
  • Right not to be subjectto a decision based solely on automated processing, including profiling: the right not to be subject to any decision that is solely based on automated processing that effects or will significantly affect the interested party.

As a user, you have the right to withdraw the consent given at any time. The withdrawal of consent shall not affect the legality of the processing performed prior to your consent being revoked.

You also have the right to lodge a complaint with the supervisory authority if you believe that your rights in relation to the protection of your data may have been infringed (aepd.es).

ADDITIONAL INFORMATION

SECURITY MEASURES

The data you provide us will be treated confidentially. The provider has adopted all the technical and organizational measures and all the necessary levels of protection to guarantee the security in the treatment of the data and avoid its alteration, loss, theft, treatment or unauthorized access, according to the state of technology and nature of the stored data. Likewise, it is also guaranteed that the treatment and registration in files, programs, systems or equipment, premises and centers comply with the requirements and conditions of integrity and security established in current regulations.

LANGUAGE

The language applicable to this privacy policy is Spanish. Therefore, if there is any contradiction in any of the versions provided in other languages, the Spanish version will prevail.

SOCIAL MEDIA

We inform you that LIVEN, S.A. You can have a presence on social networks. The treatment of the data that is carried out of the people who become followers in the social networks (and / or carry out any link or connection action through the social networks) of the official pages of LIVEN, S.A. It will be governed by this section, as well as for those conditions of use, privacy policies and access regulations that belong to the social network that is appropriate in each case and previously accepted by the user.

LIVEN, S.A. will process your data for the purposes of correctly managing your presence on the social network, reporting activities, products or services of the provider, as well as for any other purpose that the regulations of Social Networks allow.

The publication of content is prohibited:

– That they are allegedly illegal by national, community or international regulations or that they carry out activities that are allegedly illegal or contravene the principles of good faith.

That violate the fundamental rights of people, lack of courtesy in the network, annoy or may generate negative opinions in our users or third parties and in general whatever the content that LIVEN, S.A. deem inappropriate.

– And in general that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, consumer protection and intellectual and industrial property rights.

Likewise, LIVEN, S.A.reserves the right to withdraw, without prior notice from the website or the corporate social network, those contents that are considered inappropriate.

In any case, if you send personal information through the social network, LIVEN, S.A. will be exempt from responsibility in relation to the security measures applicable to this platform and the user, if he wants to know them, must consult the corresponding particular conditions of the network in question.

CHANGES TO THIS PRIVACY POLICY

LIVEN, S.A. reserves the right to modify this policy to adapt it to new legislation or jurisprudence.

REVOCABILITY

The consent given, both for the treatment and for the transfer of the data of the interested parties, is revocable at any time by communicating it to LIVEN, S.A. in the terms established in this Policy for the exercise of rights. This revocation will in no case be retroactive.

LEGISLATION

In general, the relationships between LIVEN, S.A. With the Users of its telematic services, present on this website, they are subject to Spanish legislation and jurisdiction to which the parties expressly submit, being competent for the resolution of all conflicts derived or related to their use the Courts and Tribunals of Barcelona.